Terms & Conditions for MOTIV

Effective Date: March 1, 2026

Welcome to MOTIV (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website, platform, and services.

By accessing or using MOTIV, you agree to these terms. If you do not agree, please do not use our platform.

1. Overview of Services

MOTIV is an all-in-one platform that allows users to discover and book a wide range of experiences, including:

  • Chauffeured Luxury Vehicles

  • Yachts

  • Nightlife & Bars

  • Restaurants

  • Attractions

  • Events, Shows & Concerts

  • Tours & Experiences

  • Stays & Getaways

2. User Eligibility

To use MOTIV, you must:

  • Be at least 18 years old

  • Provide accurate and complete information

  • Use the platform in compliance with all applicable laws

3. Account Responsibility

If you create an account, you agree to:

  • Maintain the confidentiality of your login details

  • Accept responsibility for all activities under your account

  • Notify us immediately of any unauthorized use

4. Bookings & Payments

a. Booking Process

When you book through MOTIV:

  • You enter into an agreement with the vendor providing the experience

  • All bookings are subject to availability and confirmation

b. Payments

  • Prices are displayed prior to booking

  • Payments are processed securely via third-party providers

  • Payments are processed securely via third-party providers

c. Pricing & Fees

Prices may vary based on:

  • Date, time, and demand

  • Vendor pricing structures

  • Customizations or add-ons

MOTIV may charge service or platform fees where applicable.

5. Cancellations, Refunds & Changes

  • Cancellation and refund policies are set by individual vendors

  • Some bookings may be non-refundable or subject to fees

  • Changes to bookings depend on vendor availability and policies

Users are responsible for reviewing policies before confirming bookings.

6. Vendor Responsibility

Vendors listed on MOTIV are independent third parties and are solely responsible for:

  • Delivering the services and experiences booked

  • Ensuring safety, compliance, and legality

  • Accuracy of listings, pricing, and availability

MOTIV does not guarantee:

  • Quality or satisfaction of services

  • Vendor performance

  • Availability or uninterrupted service

7. Use of Platform

You agree NOT to:

  • Use MOTIV for unlawful, fraudulent, or abusive purposes

  • Misrepresent information or identity

  • Attempt to bypass the platform for direct transactions

  • Disrupt or interfere with platform functionality

8. Reviews, Content & Media

Users may submit:

  • Reviews

  • Photos/videos

  • Feedback

By submitting content, you:

  • Grant MOTIV a non-exclusive right to use, display, and promote it

  • Confirm your content is accurate and lawful

We reserve the right to remove or moderate content at our discretion.

9. Risk & Experience Disclaimer

Many experiences listed on MOTIV (including nightlife, travel, water activities, transportation, and events) involve inherent risks.

By booking through MOTIV, you acknowledge that:

  • Participation is at your own risk

  • You are responsible for your conduct and safety

  • Certain activities may require additional waivers from vendors

10. Limitation of Liability

To the maximum extent permitted by law:

MOTIV is not liable for:

  • Injuries, damages, accidents, or losses

  • Vendor cancellations, delays, or service failures

  • Errors, interruptions, or technical issues on the platform

MOTIV serves solely as a booking and discovery platform.

11. Indemnification

You agree to indemnify and hold MOTIV harmless from any claims, damages, or liabilities arising from:

  • Your use of the platform

  • Your violation of these Terms

  • Your interaction with vendors or participation in experiences

12. Intellectual Property

All content on MOTIV, including:

  • Branding

  • Logos

  • Website design

  • Text and graphics

is owned by MOTIV or its licensors and may not be copied or used without permission.

13. Privacy

Your use of MOTIV is also governed by our Privacy Policy, which outlines how we collect and use your data.

14. Termination

We reserve the right to:

  • Suspend or terminate accounts

  • Restrict access to the platform

at our sole discretion, especially in cases of misuse or violation of these Terms.

15. Changes to Terms

We may update these Terms at any time. Updated versions will be posted with a revised effective date. Continued use of MOTIV means you accept any changes.

16. Governing Law

These Terms shall be governed by the laws of Ontario, Canada unless otherwise required by applicable law.

17. Contact Information

For any questions or concerns:

📧 Email: [email protected]

📞 Phone: +1 (647) 834-5584

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Start discovering unforgettable experiences with MOTIV

MOTIV is redefining how people discover and book entertainment. We bring together every kind of experience into one modern, seamless platform.

  • Phone: (647) 834-5584

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