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This Vendor Onboarding Agreement (“Agreement”) is entered into between Motiv Tours Inc. (“Motiv”, “Platform”, “we”, “our”, or “us”) and the undersigned service provider (“Vendor”, “you”, or “your”).
By completing vendor registration and listing services on the Motiv platform, the Vendor agrees to the following terms.
By creating a vendor account, listing services, or accepting bookings through the Motiv platform, the Vendor acknowledges and agrees to be bound by:
This Vendor Onboarding Agreement
The Motiv Terms of Service
The Motiv Privacy Policy
Vendor Liability & Indemnification Agreement
Any additional policies or guidelines published by Motiv from time to time.
If the Vendor does not agree to these terms, they must not use the platform or accept bookings through Motiv.
Motiv operates as an online marketplace that connects customers with vendors offering travel, leisure, hospitality, nightlife, recreational, and other experience-based services.
Motiv acts solely as a third-party platform facilitating discovery and booking between customers and vendors.
Motiv does not own, operate, manage, control, or supervise any experiences or services provided by vendors.
The Vendor agrees that Motiv will charge a service fee equal to twenty percent (20%) of the total booking value for each completed booking made through the platform.
This fee will be automatically deducted from the booking amount prior to vendor payout.
The Vendor authorizes Motiv to process and collect this service fee from each transaction.
Motiv reserves the right to update service fees with reasonable notice to vendors.
The Vendor acknowledges and agrees that:
Customers may be charged platform service fees in connection with bookings made through the Motiv platform.
All platform service fees charged to customers are non-refundable
Vendor cancellation or refund policies must not contradict the non-refundability of platform service fees.
The Vendor represents and warrants that:
The Vendor holds all required licenses, permits, certifications, and approvals necessary to legally provide the services listed on the platform.
The Vendor operates in full compliance with all applicable local, provincial/state, and federal laws, regulations, and government legislation.
The Vendor maintains all required safety measures, safety devices, and operational standards mandated under applicable legislation.
The Vendor maintains appropriate insurance coverage where required for the services offered.
All information provided on the platform (including descriptions, pricing, availability, and safety disclosures) is accurate, truthful, and up to date.
The Vendor acknowledges that they are solely responsible for the operation and safety of their services and experiences.
This includes but is not limited to:
Ensuring all activities are conducted safely
Providing and maintaining required safety devices and protections
Properly supervising participants where necessary
Following all applicable safety regulations and operational guidelines.
Motiv is not responsible or liable for:
Any accidents
Injuries
damages
losses
incidents
disputes
claims
that may occur before, during, or after a customer’s participation in an experience provided by a Vendor.
All experiences are provided solely by the Vendor, and the Vendor assumes full responsibility for the operation and delivery of their services.
The Vendor agrees to indemnify and hold harmless Motiv, its officers, directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from the Vendor’s services or operations.
Motiv acts strictly as a third-party facilitator of bookings and discovery.
Motiv does not:
control the quality or safety of services
supervise vendors
guarantee customer behavior
guarantee vendor performance.
The Vendor grants Motiv the right to display, promote, and distribute the Vendor’s listings, images, descriptions, and promotional content across:
the Motiv platform
marketing materials
social media channels
advertising campaigns
This license is granted for the purpose of promoting the Vendor’s services and the platform
Motiv reserves the right to suspend or terminate vendor accounts at its discretion if:
the Vendor violates this agreement
safety or legal compliance concerns arise
fraudulent activity is detected
direct communication with the customer prior to completion of the booking
Vendors may also terminate their participation by removing their listings and providing notice to Motiv.
This Agreement shall be governed and interpreted in accordance with the laws of the jurisdiction in which Motiv Tours Inc. is incorporated.
By registering as a Vendor and listing services on the Motiv platform, the Vendor confirms that they:
Have read this Vendor Onboarding Agreement
Understand and agree to all terms
Confirm they are legally authorized and licensed to operate their services
Accept full responsibility for safety and operational compliance
Motiv and Vendor Liability and Indemnification Agreement
This Agreement applies to all Vendors listing services on the Motiv Platform.
Vendors are independent service providers and are not employees, partners, or agents of Motiv.
Vendors are solely responsible for the operation of their services.
The Vendor represents and warrants that they:
hold all licenses, permits, and certifications required to legally operate their services
comply with all local, provincial/state, and federal laws
maintain compliance with government safety regulations applicable to their services
The Vendor agrees that all services provided through the Platform will:
follow applicable safety regulations
include all required safety measures
be conducted by properly trained personnel where required
Vendors agree to maintain appropriate liability insurance coverage where applicable for the services offered.
Motiv may request proof of insurance at any time.
The Vendor accepts full responsibility for:
the operation of their services
safety of participants
equipment used in experiences
supervision of activities
Motiv shall not be liable for any:
accidents
injuries
property damage
financial losses
incidents
arising from experiences provided by Vendors.
All services are delivered solely by the Vendor.
The Vendor agrees to indemnify, defend, and hold harmless Motiv Tours Inc., its officers, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:
Vendor services or operations
injuries to customers
regulatory violations
negligence or misconduct by the Vendor.
By listing services on the Motiv Platform, the Vendor confirms that they:
understand this agreement
accept all liability related to their services
agree to indemnify Motiv.
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Phone: (647) 834-5584
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